Shipping Policy

Effective Date: October 2, 2025

1. Shipping Within Australia
We offer shipping to all Australian states and territories:
• Standard Shipping: 5-7 business days - $9.95
• Express Shipping: 2-3 business days - $19.95
• Free Shipping: Orders over $100 (standard shipping)

2. Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.

3. Delivery
Delivery times are estimates and may vary due to:
• Weather conditions
• Remote locations
• Public holidays
• Carrier delays

4. Tracking
You will receive a tracking number via email once your order ships. You can track your package on the carrier's website.

5. Delivery Issues
If your package is lost or damaged during shipping:
• Contact us within 7 days of expected delivery
• We will investigate with the carrier
• Replacement or refund will be provided if package is confirmed lost

6. International Shipping
Currently, we only ship within Australia. International shipping may be available in the future.

7. Contact Us
For shipping inquiries, contact us at luauthelabel@hotmail.com

All shipping is subject to Australian postal regulations and carrier terms.